BILLING ARRANGEMENTS
Unless prior credit arrangements have made, all bookings may be prepaid or settled upon checkout. Isla Palawano will require a 50% deposit guarantee for reservations on all service reservations at least ten (10) days prior to guest’s arrival. Isla Palawano shall not accept post dated or personal checks. Full payment for services are to be collected upon guest’s arrival.
CANCELLATIONS
Cancellations or reduction of the number participants should be made at least ten (10) days prior to arrival. Cancellations or reduction of the number participants done less than 8 (eight) days before expected arrival date shall be subject to a 50% cancellation charge.
During periods of high occupancy, cancellations should be made fifteen (15) days prior to arrival.
If guests fail to arrive on the expected date, a 50% cancellation fee for all services reserved shall be imposed.
In the event that the guests arrive later than the expected date, they are given the option of a) taking advantage of what can still be done from their itinerary or b) taking off with a fresh itinerary upon their arrival, with costs adjusted appropriately.
FORCE MAJEURE
Isla Palawano shall not be liable for failure to comply with these arrangements due to force majeure, labor disputes, natural disasters or other causes beyond the control of the management. Likewise, Isla Palawano shall not be liable if the group is unable to arrive due to flight cancellations or other causes beyond control.
